Klish Group is a consulting firm specializing in Web and Digital Content Management strategy, design and implementation

Customer Support
info@klishgroup.com
312.546.4727

Customer Sales Rep Portal for OpenText Communications (Exstream)

Give CSRs access to approved client communications

CSR with customer

Portal to Enable Access Approved Client Communications

Customer Service Rep Portal gives Agents access to approved client communications from OpenText Communications (Exstream)

Dashboard Components

Sample Components

Communication Library Search

Search with keywords or filter by customizable categories.

Real-Time Job Monitoring

Monitor processing status, timing, and completion rates of communication jobs.

My Favorites

Keep your most critical communications at your fingertips with customizable favorites.

My Workflow Tasks

Integrated task management that prioritizes review items and tracks submission dates.

Interactive Document Hub

Access approved Interactive Documents that are ready for clients.

CSR Portal Solution Architecture OpenText Exstream

CSR Portal Solution Architecture

The Klish Group CSR Portal can be deployed via OpenText Web CMS (TeamSite) or as a standalone app to deliver a web-based tool for OpenText Communications (Exstream)