Klish Group is a consulting firm specializing in Web and Digital Content Management strategy, design and implementation

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TeamSite & IDOL Installations and Upgrades

Learn about the 100 plus installations and upgrades we have done.

TeamSite/IDOL Installation Process

1
Architecture

Work with the customer to inventory and size the required infrastructure.

2
Installation

Perform the installation.

3
Platform Configuration

Perform post installation tasks, configure users, apply updates.

4
Validation

Collaboratively work with the customer to validate platform functionality.

Customer Installation Examples

We performed a standard installation of TeamSite on RedHat Enterprise Linux in the Travel & Hospitality customer's on premise data center.

We partnered with the customer's infrastructure team to come to an agreement on the operating system and database versions that were certified to work with TeamSite.

Platform components:

  • TeamSite
  • RedHat Enterprise Linux
  • MySQL
  • Java Workflow and Data Entry Customizations
  • Perl Customizations

TeamSite Integrations:

  • Akamai
  • Cloudinary
  • Hotel Reservation System
  • MediaBin
  • StyleLabs

This customer's development resources had deep experience with .NET, so we successfully performed the first customer installation of a TeamSite platform with LiveSite .NET.

We worked closely with the TeamSite engineering team to make adjustments to the platform to allow for seamless page authoring for web sites rendered using the LiveSite Display Services .NET platform.

This platform evolved to also have the same TeamSite server deploying content out to both LiveSite Java and .NET Runtimes, demonstrating the flexibility provided by both the OpenDeploy and TeamSite products.

Platform components:

  • TeamSite
  • Windows Server
  • SQL Server
  • Java Workflow and Data Entry Customizations
  • .NET Page Components
  • Java Page Components

TeamSite Integrations:

  • Cloudinary
  • IDOL Web Site Search

This installation was deployed in Azure and consisted of TeamSite being deployed on Virtual Machines, while the LiveSite Runtime components were deployed in Kubernetes using the OpenText Cloud images

This was the pilot project for the customer's migration from on premise data center to Azure, so we overcame challenges with provisioning and connectivity to deliver a flexible platform.

As the first platform deployed in Azure, we worked with the customer to define Infrastructure as Code (IaC) practices using Terraform to automate the creation of the required resources.

Platform components:

  • TeamSite
  • RedHat Enterprise Linux
  • PostgreSQL
  • Azure Kubernetes Service
  • TeamSite Cloud Runtime

TeamSite Integrations:

  • Apache Camel
  • SFTP Data Imports
  • SiteMinder Identity Provider SSO

TeamSite/IDOL Upgrade Process

1
Inventory

Inventory all of the existing content and customizations within the existing platform.

2
Architecture Planning

Work with the customer to determine layout, count and size of necessary resources.

3
Upgrade Existing or Install New Platform

Depending on the changes included with the version, determine if an in place upgrade or new install is recommended.

4
Adjust Existing Customizations

Address changes introduced in the upgraded version that impact customer extensions.

5
Import and Deploy Content

If a new installation, transfer the existing content and customizations.

6
Validate

Confirm existing authoring processes and web site visitor experience remains the same.

Customer Upgrade Examples

The customer wanted to migrate their existing on premise TeamSite and IDOL Windows Server based platforms to Azure.

The upgrade project consisted of the following initial and target versions of software and infrastructure components:

Component Existing Version Target Version Notes
IDOL 11.2 24.3 Web, ODBC Connectors
SQL Server 2014 2022
TeamSite 16.3 23.4.1 Includes LiveSite .NET
TeamSite Search IDOL 8 Solr 8.11.2 TeamSite version 16.3 last version based on IDOL
Windows Server 2016 2022

This customer wanted to upgrade and migrate all of their TeamSite, LiveSite and IDOL platforms from on premise to AWS as part of this project.

OpenText only provides Docker containers for Kubernetes TeamSite deployment, so our team created the following Linux containers for deployment in AWS ECS as the customer did not want to manage the additional complexity of AKS:

  • LiveSite Content Services
  • LiveSite Display Services
  • OpenDeploy Receiver

Similarly, MicroFocus (now owned by OpenText) does not provide containers for all of the required IDOL services, so our team created the following Linux containers:

  • Connector Framework Server
  • Web Connector

The upgrade project consisted of the following initial and target versions of software and infrastructure components:

Component Existing Version Target Version Notes
IDOL 12 24.4 Web Connector
Database SQL Server 2017 AWS Aurora PostgreSQL Serverless
TeamSite 20.4.0.5 23.4.1.0 Includes LiveSite .NET
Windows Server 2016 2022