Learn how we help our customers maintain their platforms.
Our monthly retainer service provides ongoing support for your custom OpenText Web (TeamSite) platform: from troubleshooting authoring and runtime website problems to implementing small enhancements.
Examples of Included Activites
Troubleshooting overall authoring and publishing issues
Investigating workflow, deployment, template, component, and search issues
Enhancements of Components, Templates and custom code
User interface customizations and extensions
Proactive log file analysis
Engaging OpenText Support/Engineering for product defects
Patch installations
Interested in having our team maintain your platform?