Our monthly retainer service provides ongoing support for your custom OpenText Web (TeamSite) platform: from troubleshooting authoring and runtime website problems to implementing small enhancements.
Examples of Included Activites
- Troubleshooting overall authoring and publishing issues
- Investigating workflow, deployment, template, component, and search issues
- Enhancements of Components, Templates and custom code
- User interface customizations and extensions
- Proactive log file analysis
- Engaging OpenText Support/Engineering for product defects
- Patch installations